Introduction

This Privacy Policy describes how تواصلي (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our mobile application (the “App”) available for Android and iOS devices. We are committed to protecting your privacy and ensuring you understand how your information is handled.

Information We Collect

We collect two types of information through the App:

1. Non-Personal Information: This data does not directly identify you as an individual. It may include:
   • Device information: device model, operating system version, unique device identifiers, and network information.
   • Usage data: how you interact with the App, such as features used, frequency of use, and crash logs (to improve app stability).
   • Aggregated data: anonymized information combined from multiple users to understand general usage trends.
2. Optional Personal Information: You may choose to provide certain personal information to enhance your experience, such as:
   • Your name (for personalization)
   • App settings preferences (language choices)

Use of Information

We use the information we collect for the following purposes:

• To provide and improve the App: We use non-personal information to maintain and improve the App’s functionality, develop new features, and personalize your experience.
• To ensure App functionality: We may use device information to ensure the App runs correctly on your device.
• To analyze usage trends: We use anonymized data to understand how users interact with the App and improve its overall usability.
• To communicate with you: With your consent, we may use your email address to send important information about the App, such as updates, security notices, and promotional offers (if applicable).

Sharing of Information

We will not sell or rent your personal information to third parties. We may share non-personal information with third-party service providers who help us operate the App, such as analytics providers. These providers are obligated to maintain the confidentiality of the information they receive.

We may disclose your information if required by law, to protect the rights or safety of others, or to investigate fraud or security breaches.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Your Choices

• You can withdraw your consent for us to collect your personal information at any time.
• You can access and update your personal information within the App settings (if applicable).
• You can control how your device shares information by visiting your device’s privacy settings menu.

Children’s Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [your email address]

Effective Date

This Privacy Policy is effective as of April 8, 2024.